International Patients
Your Gateway to Advanced Medical Care in Shanghai, China.
Coordinated care for international patients
Tongji Hospital International Medical Services helps international patients gain coordinated access to specialist consultations, health check-ups, diagnosis and medical treatment options in Shanghai.
How we assist you
Your Health Journey, Our Support
Medical Appointment Arrangement
Scheduling consultations and examinations with specialists.
International Patient Coordination
One coordinator from the first consultation to follow-up.
Specialist Consultation
Access to specialist departments and second medical opinions.
Medical Check-Up Arrangements
Check-up packages for individuals, couples and families.
Medical Record Coordination
Coordination of medical records, reports and follow-up.
Multilingual Assistance
Communication support in English, Mandarin (中文) and Indonesian.
Your patient journey
All procedures and therapies remain based on a doctor’s evaluation and recommendation.
Chat WhatsAppInitial Consultation via WhatsApp
Tell our representative about your medical needs.
Send Your Details & Records
Our team forwards your details to the relevant department.
Doctor Appointment Scheduling
We arrange appointments around your travel plans.
Hospital Accompaniment
An interpreter accompanies you throughout your care.
Report & Follow-up
Result explanation and follow-up after you return home.
Frequently asked questions
Can’t find your answer? Contact our representative.
Which languages are supported?
Our International Medical Services team assists in English, Mandarin (中文) and Indonesian.
How do I make an appointment?
Contact our representative via WhatsApp or WeChat. Medical check-ups must be booked at least 3 working days in advance.
What documents should I prepare?
Your passport, personal details (name, gender, marital status), and any previous medical records or test results.
Are treatments scheduled right away?
All procedures and therapies are based on a doctor’s evaluation and recommendation after examination.
Can I use insurance?
Insurance-related services are available as applicable. Please confirm your policy with our team before your visit.